| Feature | Botpress | Make |
|---|---|---|
| Free Plan | ✓ Yes | ✓ Yes |
| Pricing | Free / $89/mo | Free / $9–$29/mo |
| Rating | ★★★★☆ 4.4 | ★★★★★ 4.6 |
| Key Feature 1 | Visual flow builder | Visual workflow builder |
| Key Feature 2 | Autonomous AI mode | 1,500+ app connectors |
| Key Feature 3 | Knowledge base Q&A | Error handling |
Reach buyers comparing Botpress and Make. High-intent traffic, direct conversions.
Botpress and Make are rated almost identically by users (4.4 vs 4.6), so the right pick comes down to feature fit rather than overall quality. Both Botpress and Make offer free plans, so you can test both before committing. Botpress tends to be favoured by enterprises, while Make is more popular with agencies and freelancers.
Botpress and Make are frequently weighed against each other — Botpress is built around agents while Make leans toward productivity tools. Botpress is best known for visual flow builder, whereas Make stands out for visual workflow builder. On aggregate user ratings Make holds a slight edge (4.4/5 vs 4.6/5), though that gap rarely decides the match on its own.
Where Botpress pulls clearly ahead is building AI customer support chatbots with custom knowledge bases. A frequent plus in reviews: Open-source codebase — self-host for full data control, audit the code, or contribute to the community. Make, by contrast, is the stronger choice for building complex multi-branch automation with conditional logic. In its favour: More powerful than Zapier — especially for visual workflow builder workflows where Make consistently outperforms manual approaches. The feature checklists overlap, but the day-to-day experience does not.
Botpress strikes the best balance between customisability and ease of use in the chatbot builder category. Make is the right automation tool for anyone who has hit Zapier's complexity ceiling. For most teams the deciding factor is existing workflow and budget, not a marginal feature gap.
Choose Botpress if you are focused on development teams and enterprises building custom chatbots and AI agents for customer service, lead qualification, and internal helpdesks — who need more customisation than no-code tools like Tidio but less complexity than building from scratch, or if a big part of your week goes to creating lead qualification and sales bots for website visitors. Its free tier also lets you validate the fit before paying.
Choose Make if your priority is technical users, developers, and operations teams who need complex automation with branching logic, data transformation, and multi-step processes — and who find Zapier too simple, especially for transforming and mapping data between apps with custom formulas. A free plan is available, so you can trial the workflow at zero cost first.
Real-world output tracks the ratings closely: Botpress at 4.4/5 and Make at 4.6/5, with the difference showing up most in building AI customer support chatbots with custom knowledge bases.
Learning curve is worth weighing. Botpress has a known trade-off — Steeper learning curve than Voiceflow — worth evaluating before committing if this is central to your use case. On Make's side: Steeper learning curve — worth evaluating before committing if this is central to your use case. Whichever one slots into your current stack with the least friction tends to win in the long run.
Both tools offer a free plan, so you can trial each side by side before spending anything. Paid plans start at $445/mo for Botpress (Team) and $9/mo for Make (Core), making Make the cheaper entry point at $9/mo versus $445/mo. The extra spend on Botpress only pays off if you need what its higher tier unlocks. The sticker price rarely tells the whole story — check seat counts and usage limits before you commit.
🚀 Ready to decide? Try both free and see which fits your workflow.
Botpress is an open-source conversational AI platform for building, deploying, and managing chatbots and AI agents. Its visual flow builder … Read the full Botpress review →
Make (formerly Integromat) is a visual automation platform connecting 1,800+ apps through a drag-and-drop scenario builder. Unlike Zapier's … Read the full Make review →
• Open-source codebase — self-host for full data control, audit the code, or contribute to the community
• 750,000+ builders community — especially for visual flow builder workflows where Botpress consistently outperforms manual approaches
• Mix of visual and code-level control
• Strong compliance and privacy features
• Steeper learning curve than Voiceflow — worth evaluating before committing if this is central to your use case
• Older flows need rebuilding for AI-native features
• More powerful than Zapier — especially for visual workflow builder workflows where Make consistently outperforms manual approaches
• Practical free tier that lets you validate the tool before committing to paid plans
• Highly customizable and flexible, allowing users to create complex automations tailored to their specific needs
• Cost-effective for high-volume automations, with a pricing model based on operations rather than tasks
• Steeper learning curve — worth evaluating before committing if this is central to your use case
• UI can be complex — worth evaluating before committing if this is central to your use case